In Poland, DEKRA has audited 24 BMW dealerships in accordance with the “Trusted Facility” standard. The BMW dealerships gladly mention the obtained certificate in their communications with customers. The auditors verified the resources and measures that the dealerships implemented to stop the spread of the COVID-19 virus. Staff and security measures, procedures, and the corresponding knowledge of them were checked. After six months DEKRA has now begun renewal audits so that the BMW dealerships can keep the seal.
“With the DEKRA seal, our customers are showing that they and their brand can be trusted even in times of crisis," says Toni Pucaro, Executive Vice President DEKRA Region Central Eastern Europe & Middle East. “As such, they are securing their business and their assets.” After the audit is complete, DEKRA supports its customers in communications, too – according to the motto “do good and talk about it.” Firstly, customers can use the DEKRA seal both physically and digitally for their marketing. Secondly, DEKRA has set up a portal in Romania enabling consumers and tourists to find out about the safe locations in retail, for example.